As from the moment that your connection with Belgacom ICS is up and running, you can contact our Customer Service Teams to get full support, via the following contact details:
Get in touch with the right person to answer your questions:
Our support teams are very efficient and:
- are a 24/7 helpdesk for international carrier customers
- supervise and repair Belgacom ICS’ international backbone
- maintain and repair Belgacom ICS’ international leased lines for both carrier and corporate customers
- manage PoP’s, sea cables, Fibre rings,… in 4 continents
- ensure the restoration of High Speed transmission systems, including sea cables
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The Customer Service is also responsible for the continuous quality control on Belgacom ICS’ Network, meaning:
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