MMS Trouble Intake Form

Dear valued customer,

Please find our new and improved online intake form for MMS related issue. By using this form, your complaint is directed to a 24x7 manned mailbox. We then create a ticket and address your complaint directly by our technical team.

To ensure that we have enough information to address your complaint correctly please fill in all fields indicated with . A trouble ticket reference will be communicated to you by phone or email after you have submitted.

For high severity issues, please dial +3225475151 to ensure a prompt resolution

YOUR CONTACT INFORMATION
Company name:		Your name:
Telephone number:		Fax number:
Your ticket reference:		E-mail:

1. SCENARIO:
OA / MSISDN-A:		Operator:
DA / MSISDN-B:		Operator:
GMT date and time when the problem occured or tests performed:
Severity level:
	(For high severity issues, please dial +3225475151 to ensure a prompt resolution)

2. PROBLEM DESCRIPTION:

Attachment:		Select a file via "Browse" and click the button to upload.

Submit

MMS TROUBLE INTAKE FORM