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In order to maintain a competitive edge via reduced costs and increased service revenues, carriers around the world are looking to migrate their current (legacy) voice interconnections on voice over IP protocol (VoIP) while maintaining the quality levels and the service availability they are used to. Belgacom ICS' Instant Voice covers exactly those needs.
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Belgacom ICS’ Instant Voice allows carriers and service providers to implement a direct VoIP interconnection to the Belgacom ICS global voice network for the exchange of international voice minutes to 1200+ international voice destinations through 300 direct routes to over 150 countries. It therefore is the perfect bridge between IP and legacy networks or among IP clouds no matter if H.323 or SIP is used.
Instant Voice gives access to the Belgacom ICS industry leading voice trading platform with competitive pricing, competent customer service support, access to all destinations and billing in one-second increments. Additionally it provides a high MOS value (Mean Opinion Score) to guarantee the in band quality up to the legacy standard.
/Instant Voice.GIF)
Belgacom ICS’ Instant Voice leverages the Next Generation Softswitch Technology which is fully integrated with Belgacom ICS’ legacy TDM switching infrastructure.
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Carrier grade VoIP solution with typical telco availability (99.999%)
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Seamless any-to-any protocol interworking between TDM and VoIP signalling protocols (SIP, H.323, MGCP, MEGACO plus global PSTN signalling variants)
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Open softswitch architecture consistent with advanced IETF, ITU, TISPAN, IMS and MSF architectures
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Multiple CODEC support with on call trans-coding capabilities
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Policy based session and media routing at IP level
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Improved interdomain security with Session Boarder Controllers
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Support fax in G.711 or T.38 mode
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Support G.711 in ANSI & ITU-T
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Support clear channel mode for data (RFC 4040)
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Rate adaptive sampling between 10ms-40ms
/Instant Voice 2.GIF)
Belgacom ICS' operational expertise in managing a large scale voice business is guarantee for:
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Price competitiveness and a satisfactory level of quality
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Best choice routing
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Fast interconnection time thanks to a multinational signalling support with an adaptable signalling framework and a simplified provisioning process
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Lower capital and operational costs compared to traditional circuit switched technologies
Our dedicated multilingual Voice Team, with in-depth knowledge and extensive experience in the field, is on board 24/7. Structured Trouble Intake processes are in place and will inform you and give feedback when the trouble is cleared. We also provide you with an intermediate status of your trouble tickets each time you require. Above we provide you with in depth quality reports and statistics upon request.
A multi-dimensional and proactive surpervision is in place and monitoring is done on several sources and types of parameters 24/7. We test the routes before implementation and foresee multiple overflow routes. Additionally, internal procedures are in place to take pro-active and reactive measures in case service failures occur and we reinforce the routing for specific events (New Year, large religious celebrations, global sports events…).
Transmission of CLI and CLI information is also done transparantly to our terminating partner.
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PRODUCT CLASSIFICATION
Product type 
Part of the following solution
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