Ethernet Services

Ethernet Services are point-to-point connections with dedicated bandwidth. This service is realised by using Next Generation SDH and WDM technologies to transparently forward the data frames to the other side, independently of the protocol to be transported. It relies on Layer 1 packet aware technologies giving the flexibility to provide full or sub-rate (based on VC-n steps) bandwidth throughput. On customer demand, dedicated bandwidth can be reconfigured (increased or decreased) to better match the actual transfer needs on a ‘hit-less’ fashion. Interface rates go from 10 Mbps Ethernet to 10 Gbps Ethernet. Various protection and redundancy schemes are possible depending on the particular customer needs.

On customer demand and thanks to the protocol transparency of these technologies, Storage Area Network (SAN) point to point services such as FICON and FibreChannel can also be transparently (full rate) transported.

Ethernet can be provided between any 2 cities using local loops from partners when necessary. Various protection, diversity and redundancy schemes are possible depending on customer needs.

Available interfaces are:

10/100 BaseT
1000 Base-LX
1000Base-SX
10 GbE LAN PHY
WAN PHY
Higher bandwidth granularity within the interface card

Interface Card

Available Throughputs

10 Mbps Ethernet

Up to 10 Mbps on steps of 2 Mbps

100 Mbps Ethernet

Up to 16 Mps on steps of 2 Mbps, 50 Mbps and 100 Mbps

1 Gbps Ethernet

From 150 Mbps to 1000 Mbps on steps of 150 Mbps

10 Gbps Ethernet

Fully transparent (Wavelength Service)

Capacity is delivered over Belgacom ICS' extensive international network across Europe and worldwide (more than 70 points of presence in 42 cities of 22 countries and 9 City Rings) providing global coverage beyond usual destinations

Capacity Services are provided between any two cities, using experienced partners for the local part when necessary. Belgacom ICS has end-to end responsibility on circuits and is your unique point of contact regarding line implementation, service management and billing

Tailored solutions based on customer’s requirements regarding the technical design (route diversity, protection, redundancy,...). Above the proposed solution is always fully compliant to to international standards and recommendations (ITU-T, IEEE)

Use of brand new generation of optical equipment (ROADM technology) in the network providing full product flexibility, fast delivery time and cost advantage for Belgacom ICS' Wavelength Services

Bid management process to ensure quick and professional follow-up of your requests for capacity services and making sure you receive the best possible offer

Industry standard Service Level Agreement with commitment on implementation, service availability and repair

24/7 fully redundant Network Management Centre for the monitoring of your service

Escalation procedure with the support of higher technical or management level to always guarantee a fast resolution of problems

Belgacom ICS' customer care teams are at your disposal for implementation related matters, troubleshooting and rectification of faults on the end-to-end circuits.

Belgacom ICS' ITMC team is responsible for the design, ordering and implementation of the international leased lines and capacity services.

Belgacom ICS’ International Network Management Centre (INMC) manages the repair of the backbone and of the leased lines.

A 24/7 Proactive Fault Management with a fully redundant and multilingual Network Management Centre is ensuring the quality. Troubles can be reported via customer call and by e-mail. In agreement with the customer, Belgacom ICS' INMC will regularly inform the customer by telephone about the evolution of the situation and a 3 levels escalation matrix is in place.

Belgacom ICS’ International Network Management Centre (INMC) monitors the backbone and the capacity services.

Your international lines are monitored 24h/24h.

ETHERNET SERVICES